Flybe is happy to offer a complimentary wheelchair service to those passengers requiring wheelchair assistance. Please let us know at the time of booking or no later than 48 hours prior to departure if you or any member of your party requires this type of assistance. We will allocate you and where possible, the other members of your party, an appropriate seat on board the flight. We will, where possible, board you and your party before our other passengers, to give you a little more time to take your seat and get comfortable on board. We will automatically arrange for a wheelchair to be available at your destination airport.
If you have any additional needs please let us as know.
In order to help us to offer the correct assistance, please let us know if you require the wheelchair to
a) the foot of the aircraft steps, (this may be appropriate for a passenger who has difficulty in walking long distances or who may be a slow walker)
b) the aircraft and then to the top of the steps (lifted on to the aircraft)
c) or require full assistance to the aircraft and into your seat (lifted into the seat)
Passengers travelling with their own wheelchair or mobility equipment.
Flybe are happy to accommodate up to two pieces of mobility equipment if required by the passenger for their journey. These will be carried in the hold free of charge. We are happy to accommodate manual and battery operated wheelchairs and buggies. We cannot currently accept mobility equipment powered by wet cell batteries.
Owing to health and safety limitations, our staff cannot lift any item weighing more than 30kgs. If your wheelchair cannot be broken down into pieces weighing less than 30kgs please contact us.
Flybe are aware of the value of wheelchairs and other mobility equipment, both financially and in respect of their indispensable nature. Flybe will take every care with any disability equipment which we are asked to carry and every effort will be made to carry items required by our passengers for their journey. We do however, recommend that the wheelchair owner purchases additional insurance, as airline limits of liability may not cover valuable items such as this.
The size and number of electric wheelchairs that Flybe is able to carry varies by aircraft type and capacity of its aircraft hold.
Embraer 145
Maximum number of powered wheelchairs: 2
Max dimensions 30 inches wide x 44 inches high (76cmW x 111cm H)
Bombardier Q400
Maximum number of powered wheelchairs: 2
Max dims 24inches wide x 40 inches high (60cm W x 101cm H)
BAe 146
Maximum number of powered wheelchairs: 4
Max dims 35 wide x 33 high (89cm W x 84 H)
Embraer 195
Maximum number of powered wheelchairs: 4
Max dims 37 inches wide x 27 inches high (94cm W x 68cm H)
SF3 SAAB 340
Maximum number of non powered/Non collapsible; 1
Or
Maximum number of electric wheelchair broken down; 1
Or
Maximum number of collapsible wheelchairs; 2
DH6 Twin Otter
Maximum number of wheelchairs ( non powered/ collapsible);1
No electric wheelchairs permitted on this aircraft
Contact us at specialassistance@flybe.com